Shipping and delivery

Returns

Our policy lasts 7 days. If 7 days have passed since your purchase, unfortunately we cannot offer you a refund or exchange.

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To be eligible for a return, your item must be unused and in the same condition in which you received it. It must also be in the original packaging.

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To complete the return, a receipt or proof of purchase is required.

Please do not send the purchase back to the manufacturer.

There are some situations where only partial refunds are granted (if applicable).

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Any item that is returned more than 30 days after delivery.

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Refunds (if applicable)

Once we have received and verified the return, we will send you an email to inform you that we have received the returned item. We will also inform you of the approval or rejection of the refund.

If you are approved, the refund will be processed and a credit will be automatically applied to your credit card, checking account or original payment method, within a certain period of days.

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Late or missing refunds (if applicable)

If you haven't received a refund yet, check your bank account again.

So contact the credit card company, it may take some time for the refund to be officially registered.

So contact your bank. It often takes some time for a refund to be posted.

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If you have done all this and you have not yet received the refund, please contact us at info@loscardismagatto.it.

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Sale items (if applicable)

Only normal price items can be refunded, unfortunately the promotional items cannot be refunded.

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Exchanges (if applicable)

We replace items only if defective or damaged. If you need to exchange it for the same article, send us an e-mail to the address: info@loscardismagatto.it or send us a letter to: ESMA s.r.l. Via delle Mole, 7 00041 Albano Laziale (RM).

 

Shipment

To return the product, you must ship the product to:

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ESMA s.r.l. Via delle Mole, 7 00041 Albano Laziale (RM).

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You will be responsible for paying your shipping costs for returning your item. Shipping costs are not refundable. If you receive a refund, the return shipping cost will be deducted from the refund.

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Depending on where you live, the time it takes for your exchanged product to reach you can vary.

If you are shipping an item over 80 euros, you should consider using a tracked shipping service or purchasing shipping insurance. We do not guarantee that we will receive the returned item.

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Terms of services

This website is managed by ESMA s.r.l .. Throughout the site, the terms "we", "us" and "our" refer to ESMA s.r.l. offers this website, including all information, tools and services available from this site to the user, provided that the user accepts all the terms, conditions, policies and communications contained herein.

By visiting our site and / or buying something from us, you commit to our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies indicated in this document and / or available via hyperlink. These Terms of Service apply to all users of the site, including, without limitation, users who are browsers, suppliers, customers, merchants and / or collaborators of the contents.

Read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not accept all the terms and conditions of this agreement, you cannot access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools that are added to the current store will also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, modify or replace any part of these Terms of Service by posting updates and / or changes on our website. It is your responsibility to periodically check this page for changes. Continued use or access to the website after publication of any changes implies acceptance of these changes.

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services.

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These Terms of Service (as amended or otherwise modified over time, the "Terms of Service") govern the access to Wix Payments and its use (set out below) by Wix Users.

 

These Terms of Service supplement Wix's General Terms of Use and Privacy Policy (as possibly amended or modified over time), which govern all Wix Services and are included in this document as a reference. Jointly, the Terms of Service, the Wix General Conditions of Use and the Privacy Policy and all the documents included constitute the following defined "Wix Terms". "Wix", "our (s)", "us" and "us / us" refer to Wix.com Ltd. and its affiliates and subsidiaries worldwide. "Wix User", "User", "Yours" and "You" refer to all users of the http://www.wix.com website or associated technology platform (jointly, the "Wix Website" or "Wix Platform"), the Wix application for mobile devices (the "Wix App") and / or any other services, applications or features offered by us or enabled in relation to this document, except as explicitly stated otherwise by us (all services offered through the Wix website or the Wix app, jointly the "Wix Services" or "Services"). These Terms of Service will take effect from the Effective Date shown above and supersede any previous versions of the Terms of Service.

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IWE INVITE USERS TO READ THE TERMS OF SERVICE COMPLETELY AND CAREFULLY. SECTION 11 OF THESE TERMS OF SERVICE INCLUDES (I) A BINDING AND MANDATORY ARBITRATION AGREEMENT, (II) A WAIVER OF THE RIGHT TO PROCESS BY JURY AND (III) A WAIVER OF THE RIGHT TO BRING LEGAL ACTIONS IN THE NAME OF A CATEGORY.

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By registering or attempting to register with Wix Payments, or by accessing or using Wix Payments, the User declares and agrees to have read and accepted the obligations established by these Terms of Service and by the Conditions of Use (and by all documents included) , from the Processor Terms (as defined in detail below) and from all applicable laws, rules and regulations. He also declares that he has read the Privacy Policy. If the User does not wish to be bound by compliance with any of the Wix Terms, he will not have the authorization to access or use Wix Payments. We reserve the right to amend or modify in other ways, in whole or in part, the Wix Terms over time. Continuous use of Wix Payments following a change constitutes consent to the modified terms (except in cases where other notices or consents are required by law). If the user does not accept the modified terms, he must immediately suspend access or use to Wix Payments.

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SECTION 1 - TERMS OF THE ONLINE STORE

By accepting these Terms of Service, you declare that you are at least the age of majority in your state or province of residence or that you are of the age of majority in your state or province of residence and you have given us your consent to allow any minor dependent to use this site.

It is not possible to use our products for illegal or unauthorized purposes nor, in using the Service, to violate the laws of your jurisdiction (including, without limitation, copyright laws).

It is not necessary to transmit any worms or viruses or destructive code.

A violation or violation of any of the Terms will result in immediate termination of the Services.

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SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse the service to anyone for any reason at any time.

You understand that your content (excluding credit card data) could be transferred without encryption and involve (a) transmissions on various networks; and (b) changes to conform and adapt to the technical requirements of networks or connecting devices. Credit card information is always encrypted when transferring over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, use of the Service or access to the Service or any contact on the website through which the service is provided, without express written permission from us.

The titles used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

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SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if the information made available on this site is not accurate, complete or up to date. The material on this site is provided for general information only and should not be considered or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. The historical information is not necessarily up to date and is provided for reference only. We reserve the right to modify the contents of this site at any time, but we are under no obligation to update any information on our site. You accept that it is your responsibility to monitor changes to our site.

 

 

SECTION 4 - CHANGES TO THE SERVICE AND PRICES

The prices of our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We will not be liable to you or any third party for any modification, price change, suspension or interruption of the Service.

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SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Some products or services may only be available online through the website. These products or services may have limited quantities and are subject to return or exchange only based on our return policy.

We have made every effort to display the colors and images of our products that appear in the shop as accurately as possible. We cannot guarantee that the display of your computer monitor of any color is accurate.

We reserve the right, but are not obliged, to limit the sales of our products or services to any person, geographic region or jurisdiction. We can exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services we offer. All product descriptions or product prices are subject to change at any time and without notice, in our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not guarantee that the quality of products, services, information or other material purchased or obtained from you will meet your expectations or that any errors in the Service will be corrected.

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SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order placed with us. We may, in our sole discretion, limit or cancel the quantities purchased per person, per family or per order. These restrictions may include orders placed from the same customer account, on the same credit card and / or orders that use the same billing and / or shipping address. In the event that we make a change or cancel an order, we may try to notify you by contacting the e-mail and / or billing address / telephone number provided at the time of the order. We reserve the right to limit or prohibit orders which, in our sole discretion, appear to be placed by resellers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made in our shop. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you if necessary.

For more details, see our returns policy.

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SECTION 7 - OPTIONAL INSTRUMENTS

We may provide you with access to third-party tools over which we do not monitor or have any control or input.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without warranties, declarations or conditions of any kind and without any approval. We take no responsibility for or related to your use of optional third party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should make sure that you understand and approve the terms under which the tools are provided by the relevant third-party vendors.

In the future we may also offer new services and / or features through the website (including the release of new tools and resources). These new features and / or services will also be subject to these Terms of Service.

 

SECTION 8 - THIRD PARTY LINKS

Some content, products and services available through our Service may include third party materials.

Third party links on this site may direct you to third party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and do not guarantee and will have no responsibility for third party materials or websites or for any other third party material, product or service.

We are not responsible for any damages or damages related to the purchase or use of goods, services, resources, content or any other transaction made in connection with third party websites. Please review the third party policies and practices carefully and make sure you understand them before making any transactions. Complaints, complaints, doubts or questions regarding third party products must be addressed to third parties.

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SECTION 9 - COMMENTS, REPLIES AND OTHER USER PRESENTATIONS

If, at our request, you send certain specific submissions (for example, registration for the competition) or without our request, you send creative ideas, suggestions, proposals, plans or other materials, both online, by e-mail, regular mail or other (collectively , "comments"), you agree that we may, at any time, without restriction, modify, copy, publish, distribute, translate and otherwise use any comment forwarded to us on any medium. We are not and will not be required (1) to keep any comments confidentially; (2) pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to monitor, edit or remove content that we establish in our sole discretion as illegal, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or which violates the intellectual property of a party or these Terms. of service .

You agree that your comments do not infringe any third party rights, including copyrights, trademarks, privacy, personalities or other personal or proprietary rights. You also agree that your comments will not contain defamatory or otherwise illegal, offensive or obscene material, or will contain computer viruses or other malware that could in any way affect the functioning of the Service or any related website. It is not possible to use a fake e-mail address, pretend to be someone different from you or otherwise mislead us or third parties about the origin of any comments. You are solely responsible for any comments you make and their accuracy. We do not take any responsibility and we do not take any responsibility for any comments posted by the user or third parties.

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SECTION 10 - PERSONAL INFORMATION

Sending personal information through the store is governed by our Privacy Policy. To view our privacy policy.

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SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, prices, promotions, offers, product shipping costs, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions and to modify or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without notice (even after submitting the order) .

We assume no obligation to update, modify or clarify information in the Service or on any related website, including without limitation price information, except as required by law. No specified update or update date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been changed or updated.

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SECTION 12 - PROHIBITED USES

In addition to other prohibitions set out in the Terms of Service, it is forbidden to use the site or its content: (a) for any illegal purpose; (b) soliciting others to perform or participate in any illegal act; (c) violate any international, federal, provincial or state law, regulation, law or ordinance; (d) violate or violate our intellectual property rights or the intellectual property rights of others; (e) harass, abuse, insult, damage, defame, defame, denigrate, intimidate or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) provide false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or functioning of the Service or any related website, other websites or the Internet; (h) to collect or track personal information of third parties; (i) for spam, phishing, pharm, pretext, spider, crawling or scraping; (j) for obscene or immoral purposes; or (k) interfere with or circumvent the security features of the Service or any related website, other websites or the Internet. We reserve the right to discontinue use of the Service or any related website for violation of prohibited uses. (j) for obscene or immoral purposes; or (k) interfere with or circumvent the security features of the Service or any related website, other websites or the Internet. We reserve the right to discontinue use of the Service or any related website for violation of prohibited uses. (j) for obscene or immoral purposes; or (k) interfere with or circumvent the security features of the Service or any related website, other websites or the Internet. We reserve the right to discontinue use of the Service or any related website for violation of prohibited uses.

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SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or guarantee that the use of our service will be uninterrupted, timely, secure or error-free.

We do not guarantee that the results that can be obtained from using the service are accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice.

You expressly agree that your use or the inability to use the service is at your sole risk. The service and all products and services provided to you through the service are (except as expressly stated by us) provided "as is" and "as available" for your use, without any declaration, warranty or condition of any kind , expressed or implied, including all implied warranties or conditions of merchantability, marketable quality, fitness for a particular purpose, duration, title and non-infringement.

or any loss or damage of any kind arising as a result of the use of the service or any content (or product) published, transmitted or otherwise made available through the service, even if informed of their possibility. Since some states or jurisdictions do not allow exclusion or limitation of liability for consequential or incidental damages, in those states or jurisdictions, our liability will be limited to the maximum extent permitted by law.

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SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless to us, branches, affiliates, partners, officers, directors, agents, contractors, licensees, service providers, subcontractors, suppliers, interns and employees, harmless from any complaint or request, including attorney's fees. reasonable, made by third parties due to or arising from the violation of these Terms of Service or the documents they incorporate by reference or from the violation of any law or third party rights.

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SECTION 15 - VISIBILITY

In the event that any provision of these Terms of Service is deemed illegal, void or unenforceable, this provision will in any case be applicable to the maximum extent permitted by applicable law and the non-applicable part will be considered severed from these Terms of Service, this determination does not affect the validity and applicability of other remaining provisions.

 

 

SECTION 16 - TERMINATION

The obligations and responsibilities of the parties incurred before the termination date will survive the termination of this agreement in all respects.

These Terms of Service are effective unless and until terminated by you or us. You can stop these Terms of Service at any time by notifying us that you no longer wish to use our Services or when you stop using our site.

If in our unquestionable judgment you fail, or we suspect that you have not respected, any term or provision of these Terms of Service, we may also terminate this agreement at any time without notice and you will remain liable for all amounts due until the termination date included; and / or consequently you can deny access to our Services (or part of them).

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SECTION 17 - ENTIRE AGREEMENT

Our inability to exercise or enforce any right or provision of these Terms of Service will not constitute a waiver of that right or provision.

These Terms of Service and any policies or operating rules published by us on this site or in connection with the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, replacing any agreement, communication and proposal. previous or contemporaneous, both oral and written, between you and us (including, without limitation, any previous versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service should not be interpreted against the editor.

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SECTION 18 - APPLICABLE LAW

These Terms of Service and any separate agreements under which we provide your Services will be governed and interpreted in accordance with applicable laws.

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SECTION 19 - CHANGES TO THE TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, in our sole discretion, to update, modify or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to periodically check our website for any changes. Continued use or access to our website or the Service following the publication of any changes to these Terms of Service constitutes acceptance of these changes.

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SECTION 20 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at the e-mail address info@loscardismagatto.it.